Custom TOTP Authenticator
Using this method, admins can configure any TOTP Authenticator app for identity verification
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Navigate to Configuration → Self-Service → Multi-factor Authentication → Authenticators Setup.
- From the Choose the Policy drop-down, select a policy
- Click Custom TOTP Authenticator section.
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Enter the Authenticator Name, Passcode Length , Passcode Expiration Time, Passcode Hashing Algorithm, Account Name Format and upload the Authenticator Logo.
Note: If the Authenticator Logo is not uploaded, a default logo will be used.
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Click Save.

To modify the configuration:
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Navigate to Configuration → Self-Service → Multi-factor Authentication → Authenticators Setup.
- Click Custom TOTP Authenticator section.
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Click Modify and change the information provided wherever necessary.
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If the configuration has to be removed, click Remove Configuration.
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Click Save.

Note:
- When the configuration is modified or removed, the user enrollment data for that configuration is deleted as well
- When a user is shifted from one self-service policy to another and both the policies do not have the same Custom TOTP Authenticator configuration, the user will be considered as not-enrolled