Custom TOTP Authenticator

Using this method, admins can configure any TOTP Authenticator app for identity verification

  1. Navigate to Configuration → Self-Service → Multi-factor Authentication → Authenticators Setup.
  2. From the Choose the Policy drop-down, select a policy
  3. Click Custom TOTP Authenticator section.
  4. Enter the Authenticator Name, Passcode Length , Passcode Expiration Time, Passcode Hashing Algorithm, Account Name Format and upload the Authenticator Logo.

    Note: If the Authenticator Logo is not uploaded, a default logo will be used.

  5. Click Save.

Custom TOTP CONFIG

To modify the configuration:

  1. Navigate to Configuration → Self-Service → Multi-factor Authentication → Authenticators Setup.
  2. Click Custom TOTP Authenticator section.
  3. Click Modify and change the information provided wherever necessary.
  4. If the configuration has to be removed, click Remove Configuration.
  5. Click Save.

Custom TOTP MODIFY

Note:
  1. When the configuration is modified or removed, the user enrollment data for that configuration is deleted as well
  2. When a user is shifted from one self-service policy to another and both the policies do not have the same Custom TOTP Authenticator configuration, the user will be considered as not-enrolled

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